Barclays Bank Service

Barclays Bank Whitechapel, London E1, also misleadingly called the Mile-end branch which they are not in Mile End but in Whitechapel provides the worst service in the area. They only have one branch in the entire area and provide a very poor service.

Today I went deposit some cash using their coins machine. I followed the instructions to put money in the machine but the machine rejected half of the money. When I tried to get the attention of staff they were rude. A bunch of them were standing in the middle of the floor and just chatting away not caring about customers - call that customer service ? my money was in the machine, it came out in the slot after half of it going into my account so I couldn't leave the machine and I tried to grab their attention by speaking out loud - they looked at me a bit with surprise that why am I calling them loudly. They were not paying any attention to customer service or seeing if any customer needs any help. One of the female staff came to me and said we don't come if you shout - what heck am I suppose to do - I don't know you name or cant see your name from the other end of the bank, your having, fun chit-chatting away and being so unprofessional.

Then their machine doesn't work. The woman who came to my attention said you just have to put in again. If it does it again, you just have to put the cash (pennies) in again, she said I have to do that however many times it takes or the machine rejects it. The machine was faulty. Right in front of her when she told me to put in my details, the machine was unresponsive. I asked if i can use their other machines which they installed new and has the latest technology, she said those machines wont accept coins - wow! they have spent customers money by making profit on state-of-the art machines that half work or discriminate against notes and coins. I already counted the coins and put them in separate bags and now in the machine their all mixed up, I asked if  I can deposit them in the counter and I was told I would have to count the coins all over again and they wont count the coins again.

whatta shit service by Barlcays Bank! fuck off! cunts!